Your first hour on Wall Pass
Four things to do before climbers start arriving: get in, connect payouts, fill in your gym page, add your team.
5 min read
In short
- Connect Stripe first, so every visit has somewhere to pay out to.
- Fill in your gym page. It's what climbers browse in the app.
- Give each front-desk person their own Staff login.
We create your gym for you, so by the time you're reading this it already exists. You just need to fill it in. Everything below happens at getwallpass.com/admin, and none of it is permanent: you can change any of it later.
Step 1: Accept your invite
You'll have an email from Wall Pass. Clicking it signs you in and walks you through a short profile. Full detail on accepting an invite.
Step 2: Connect Stripe so you can be paid
Do this first. Until it's done, climbers can still visit, but your share of each visit has nowhere to land. See getting paid. If your gym is part of a group, your group admin does this for you.
Step 3: Fill in your gym page
Photos, description, day pass price, hours, amenities. This is what climbers browse in the app, and a thin page gets scrolled past. See your gym's settings.
Step 4: Add your front-desk team
Each person gets their own login rather than sharing yours. See adding your team.
Who can do what
What each role can do
Staff and Admin
- See the Visits board and match codes
- Request payment on a split visit
- Refund a visit
Admin only
- Dashboard and revenue
- Member list and contact details
- Gym settings: photos, prices, hours
- Stripe payouts
- CSV exports
- Invite and remove people
Give the desk Staff. A member export is a file of every customer's contact details, and it shouldn't be one mis-click away on a shared desk computer.
Video coming soon: New gym walkthrough, about 8 min.